Heartland Huddle Up to Improve Care

Many facilities have daily team huddles as a way to communicate and share information with staff. The Heartland Huddles have been developed to provide a visual reminder to discuss key concepts during a quick team “huddle”.The information shared can be used for staff training, shared at your facility “huddle” and/or posted for staff review.

Help us to improve! Tell us what you think of the Huddle Sheets and how you are using them.

Huddle Up to Improve Communication

• Heartland Huddle: Active Listening
• Heartland Huddle: Body Language
• Heartland Huddle: Emotional Awareness
• Heartland Huddle: Words Matter
• Heartland Huddle: Show Respect
• Heartland Huddle: Shared Decision Making Overview
• Heartland Huddle: Shared Decision Making Process
• Heartland Huddle: Shared Decision Making Case Example
• Heartland Huddle: What Type of Coach Are You?
• Heartland Huddle: Relationship-centered Care
• Heartland Huddle: ART of Relationship-centered Care

Huddle Up to Improve the Grievance Process

• Heartland Huddle: Grievance Definition
• Heartland Huddle: Grievance Process
• Heartland Huddle: Retaliation

Huddle Up to Improve Patient Safety

• Heartland Huddle: Teach-Back

Huddle Up for Quality Improvement

• Heartland Huddle: General Huddle

Huddle Up for Patient Engagement

• Heartland Huddle: Network Patient Representative (NPR) Program Overview
• Heartland Huddle: Identifying your NPR

Huddle Up for Professionalism

• Huddle Up: Professionalism
• Huddle Up: Professional Boundaries
• Huddle Up: Professional Boundaries and Violations
• Huddle Up: Professionalism From the Patient Perspective