February Topic of the Month Patient Engagement Planning Sheet – “My Network: Speak Up and Share”

This month’s “Be Active in your Care” patient engagement topic is “My Network: Speak Up and Share” and the Patient Engagement Action for staff to encourage is: Share a concern or idea to improve care.

A facility that has a strong culture of safety, considers all grievances to be opportunities for improvement. Encouraging patients to share their concerns and ideas can lead to a better patient experience for all patients. The Topic of the Month sheet has resources and patient engagement activity ideas to implement in February, including resources on grievances and to identify a Network Patient Representative to partner within your Quality Improvement efforts. You can also check out the Patient Engagement Showcase to see bulletin board ideas shared by dialysis facility staff from throughout the Network. You can find all these patient engagement resources HERE.