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REMEMBER: NHSN Data Deadlines

2020-09-23T12:51:03+00:00May 15th, 2020|

NHSN is the nation’s most widely used healthcare-associated infection tracking system. NHSN provides facilities, states, regions, and the nation with data needed to identify problem areas, measure the progress of prevention efforts, and ultimately eliminate healthcare-associated infections. Contact the NHSN Helpdesk with any questions. 2020 NHSN Data Deadlines Q1 (Jan.-March 2020): June 30 Q2 (April-June 2020):

Patient Engagement and COVID-19

2020-09-23T12:44:48+00:00May 15th, 2020|

Social Distancing Challenge If you were wondering how to continue your patient engagement activities in light of the new guidelines with COVID-19 – Pella Dialysis is finding a way! Kyra Smith, MSW shared that they started a Social Distancing Challenge for the month of April, helping patients focus on the things patients (and staff) can

Grievance and Access to Care Audit Results

2020-09-23T12:50:36+00:00May 15th, 2020|

As part of the Network contract, the Network completes audits on the grievances and new access to care cases received during the first quarter (December-February) and third quarters of each contract year to identify trends and resource needs. Read further to find out about the results of the first quarter audits and plans to address

Patient Engagement Update and Tools

2020-09-23T13:24:40+00:00May 15th, 2020|

Per CMS Guidance, due to COVID-19 Pandemic Crisis all patient engagement and advocacy activities such as peer mentoring, attending support groups and participating in QAPI and Plan of Care meetings, should be done so virtually, over the telephone, online or thru another distant, non-person to person format to limit patient exposure risk. The Network encourages

June Topic of the Month: “My Life: Coping and Depression”

2020-05-18T17:19:36+00:00May 15th, 2020|

June Topic of the Month Patient Engagement Planning Sheet – “My Life: Coping and Depression” Due to the recent outbreak of COVID-19, the Network has changed the Patient Engagement Calendar to help address current needs surrounding infection control and coping. The Topic of the Month for May is “My Life: Prevention Saves Lives” and June

My Life Prevention Saves Lives

2020-04-10T18:19:00+00:00April 10th, 2020|

May Topic of the Month Patient Engagement Planning Sheet – “My Life: Prevention Saves Lives” Due to the recent outbreak of COVID-19, the Network has changed the Patient Engagement Calendar to help address current needs surrounding infection control and coping. The Topic of the Month for May is “My Life: Prevention Saves Lives” and June

Dialysis Center Support Groups and Patient Family Engagement

2020-09-23T13:27:56+00:00March 11th, 2020|

In January, the ESRD NCC held the first Patient Experience of Care Learning and Action (PEOC LAN) webinar with a focus on support groups. “Dialysis Center Support Groups and Patient Family Engagement” was presented by Susan Cooper, LCSW. She shared some great ideas about starting and maintaining a patient support group, and exercises to increase

Empathy

2020-09-23T13:22:34+00:00March 11th, 2020|

One issue that our Patient Advisory Council experts have shared when we have discussed patient grievances is the importance of staff having empathy. The Network encourages you to review this three minute video by Brené Brown with your team to facilitate a discussion about how you can use empathy to improve the patient experience of

Quality Improvement Resources

2020-09-23T13:01:12+00:00March 10th, 2020|

In 2020, increasing home therapy and kidney transplantation is a national focus and therefore a Network-wide focus for all facilities. Take a look at this for valuable resource you can use at your clinic. Do you regularly educate your ESRD patients on Vocational Rehabilitation, Ticket to Work or Employment Networks? ESRD Network 12 is working

Patient Experience of Care Support Groups

2020-09-23T13:27:56+00:00March 10th, 2020|

In January, the End-Stage Renal Disease National Coordinator Center (ESRD NCC) held the first Patient Experience of Care Learning and Action (PEOC LAN) webinar with a focus on support groups. “Dialysis Center Support Groups and Patient Family Engagement” was presented by Susan Cooper, LCSW. She shared some great ideas about starting and maintaining a patient